Shipping and Returns
Shipping
You should allow approximately two weeks for your print to be shipped. After placing your order you will receive a tracking number from our shipping agent.
Shipping to Australia - Flat rate of $25 per order for prints
Shipping to Rest of the World - Flat rate of $50 per order for prints
For original artworks, the shipping rate will vary with the size of the artwork.
Shipping to Australia, up to 60cm Height or Width - Flat rate of $80 per order
Shipping to Australia, from 60cm Height or Width - Flat rate of $150
Shipping to the Rest of the World - Please contact me by email.
Shipping to Australia - Flat rate of $25 per order for prints
Shipping to Rest of the World - Flat rate of $50 per order for prints
For original artworks, the shipping rate will vary with the size of the artwork.
Shipping to Australia, up to 60cm Height or Width - Flat rate of $80 per order
Shipping to Australia, from 60cm Height or Width - Flat rate of $150
Shipping to the Rest of the World - Please contact me by email.
Returns Policy
We do not offer returns or exchanges on prints or original artworks for change of mind due to the delicate and sensitive nature of packaging and transporting art.
In the unlikely event that your artwork arrives damaged, we require that you send us a photograph of the packaging before you open it and a photograph of the damaged artwork inside.
Send images to sandrinedart@gmail.com and I will replace your print with an identical one.
From the moment a painting is made, it begins to age, Its materials go through a drying process which sets up internal stresses in the structure. This may continue for a period of years, decades, or centuries. As the paint films dry they shrink and the films rupture or pull apart in cracks. We do not accept returns based on artwork ageing.
In the unlikely event that your artwork arrives damaged, we require that you send us a photograph of the packaging before you open it and a photograph of the damaged artwork inside.
Send images to sandrinedart@gmail.com and I will replace your print with an identical one.
From the moment a painting is made, it begins to age, Its materials go through a drying process which sets up internal stresses in the structure. This may continue for a period of years, decades, or centuries. As the paint films dry they shrink and the films rupture or pull apart in cracks. We do not accept returns based on artwork ageing.
